Invalid License HostCLFC-00035-00155

after install SSL cert can run on sub domain but can’t login
Invalid License HostCLFC-00035-00155
but if use direct public ip can work fine.

How can I Fix it

thank you


Filecloud license is issued only for a specific domain. So if users try to access the user portal using another URL which is pointed to the FileCloud server, then users will not be able to log in. This is not applicable when you access the FileCloud server over IP, so users should be able to access the IP without any issues.

finally we find out. we write a wrong domain.
if we miss Deployment URL name of domain can we change it?
what step have to do.


Yes, this is possible. Can you please let us know the current URL and the correct URL so that we can help you with this :slight_smile:


Thank you for the update.

Can you please send an email to with the old URL and the new one you actually prefer. They can help you with this.