Option to reset password from login page

One of our customers is requesting an option to reset (change) the user password from the user login page, claiming that it was an option in the past.

Searching through the settings in the admin portal I cannot find any such option in 21.1.1. Was this something in UI version 1? Is our customer dreaming? :slight_smile:

Michael

Hello @michael

Please check whether the option " Allow Password Change " is set to “TRUE” at Admin Portal > Settings > Admin tab.

If not, please set it to TRUE and ask the user to check from the user portal settings for the "change password "option.

It was set to “Default”. I changed it to “True”. This has made no difference to the UI2.0 login page for ordinary users.

Is it possible that this option is not available on the UI 2.0 lgin page, but is available of the 1.0 one? Or do I need to restart things?

Michael

Hello @michael

Please enable the option " Show Login Options " from Admin Portal > Customization > General > Login tab and let us know how it goes.