Thank you for posting your inquiry in our community form!
In regards to the error, you are experiencing “System exceptionservice failed to start aresonable tim: Apache2.4”
This can be caused by multiple things:
-Windows Server is using port 8080 preventing the Apache service to start, to correct this, As an administrator start your command prompt and execute the following command: Net stop http /y (Once the command finishes executing start the Webserver from FileCloud’s command prompt)
-The user you are using to access your Windows Server does not have enough permissions there for FileCloud is unable to create logs.
To correct this access your services, look for Apache and run the service using an Admin domain account such as the AD Administrator. Once complete restart the Apache service.
For the above in case you do not see Apache listed within your services, Open FileCloud’s control panel and besides Webservice click on “Make Service” it is recommended that you do the same the database as well.
Note: Before starting the Webserver please ensure that the Database has been started. for further information please refer to our support documentation.
FileCloud Control Panel: https://www.getfilecloud.com/supportdocs/display/cloud/Configuring+Servers+with+the+FileCloud+Control+Panel
FileCloud Site setup: https://www.getfilecloud.com/supportdocs/display/cloud/FileCloud+Site+Setup