Thank you for response! Unfortunately, I followed directions but still couldn’t get it to work. Here is more details:
I am using a wildcard certificate from GoDaddy. FileCloud is installed on a Windows Server 2016 virtual machine.
Upon installing FileCloud, I used the FileCloud Control Panel GUI to install the certificate, private key and intermediate files. If I look inside the ssl.crt and ssl.key folder, I see the files have been imported. The only other modification I can think of that I made was disabling port 80/http access so that the server can only be accessed via https on port 443. No other port is enabled to this server externally.
I then followed your instructions on manually importing the certificate for Windows via the link you sent. Because the server.crt and server.key files were already imported, I skipped that part. I was however not able to find the intermediate file in either of those two folders.
I first uncommented out the line: SSLCertificateChainFile.
Next I renamed the GoDaddy intermediate certificate to server-ca.crt and copied it to the ssl.crt folder.
Next I replaced the ServerName field in the same file with my domain name: “files.domain.com”.
I restarted the server multiple times but I am still getting the same error on multiple machines with FileCloud Drive installed. Is there anything else I am overlooking?!